March 2025

[Scheduled] Advance
The scheduled maintenance has been completed.
Mar 19, 21:44 - 21:44 EDT
Madison Scholarship Hub (AcademicWorks) - Unavailable
Access to the Madison Scholarship Hub (Academic Works) has been restored. Thank you for your patience
Mar 17, 14:29 - Mar 18, 10:19 EDT
Technosolutions Slate displaying "SAML Error: Unable to locate SAML attribute.“
Okta SSO has been reconfigured and logins are now working.
Mar 17, 08:55 - Mar 18, 08:55 EDT

February 2025

[Scheduled] Scheduled Maintenance - Student Administration/MyMadison
The scheduled maintenance has been completed.
Feb 26, 17:00 - 22:00 EST
Outage: Canvas
At this time, JMU IT has determined the issue and access to Canvas should now be restored. If you have additional questions or issues, please reach out to the JMU IT Help Desk at 540-568-3555.
Feb 17, 11:46 - 12:45 EST
Outage: Duo
Resolved - We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possible. Thank you for your patience, while we worked to resolve the issues. Feb 13, 20:43 EST
Feb 13, 13:28 - Feb 14, 07:23 EST

January 2025

No incidents reported for this month.
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