Service Under Maintenance

Okta Operational
MyMadison Operational
Canvas Operational
Microsoft 365 Operational
Microsoft 365 Operational
Microsoft Outlook Operational
Microsoft Teams Operational
Microsoft SharePoint Operational
Microsoft OneDrive Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Zoom Webinars Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Meeting Invite Operational
Network Operational
Student Administration Operational
Finance Operational
HR Management Operational
Student Success CRM (Salesforce) Under Maintenance
Salesforce Student Success/Education Cloud NA236 Under Maintenance
Salesforce Advancement org NA225 Under Maintenance
OnBase Operational
OnBase App Server Operational
OnBase Web Client Operational
OnBase Processing Server Operational
OnBase File Server Operational
TeamDynamix Under Maintenance
TeamDynamix Integrations (Third party) Under Maintenance
TeamDynamix Flow Execution Operational
TeamDynamix API Under Maintenance
TeamDynamix Email Under Maintenance
TeamDynamix Sandbox Operational
TeamDynamix Web Interface Under Maintenance
Cherwell Operational
Ivanti Cloud Cherwell Self Service Portal Operational
Ivanti Cloud US Datacenter Operational
Ivanti Cloud US AMS Operational
Ivanti Cloud US - 5AM MT Maintenance Window Operational
Cherwell Trusted Agent Server Operational
JMU Telecom Operational
Comcast Operational
Boldyn - JMU ResNet Wireless Internet Operational
Rave - JMU Notification System Operational
Verizon Operational
AiM Operational
Aceware Operational
Aceware CFI Operational
Effort Reporting System Operational
EMS Operational
UREC Register Operational
Tableau Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 11:58 EDT
Update - We are continuing to investigate this issue.
Oct 6, 13:16 EDT
Investigating - Telecom is actively working with Verizon to resolve an issue affecting outbound calling services. A support ticket has been submitted, and updates will be communicated as they become available.

At this time, outbound calling is limited to:
Local Callling
Toll-free numbers
On-Campus calling
911 Emergency Services

Oct 6, 13:10 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.