In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 2025 - 13:00 EDT
Jul 14, 2025 - 13:00 EDT
Scheduled - Throughout the Summer, beginning the week of May 19th, 2025, JMU Networking will be going through the process of updating and replacing the Access Points (AP) inside all the buildings across campus. These replacements have been scheduled in advance, and have been coordinated in conjunction with EMS, Summer Camps, FM maintenance schedules, and communicated through their respected Building and/or Technology Coordinators. Please note that this only impacts wireless connectivity.
Starting July 14th through July 18th, IT Networking technicians will be on-site, alongside networking contractors to replace access points in offices, classrooms, conference rooms and other areas. The area’s they will be working in will be as follows:
1593 S, Main (Dining Services Warehouse)
1595 S. Main (Motor Pool Alt. Fuel)
1598 South Main (Breeze)
1599 S. Main
1603 S. Main (Motor Pool Garage)
AUBC
East Campus Dining
Alumnae
Actions that may be required:
Reconnect to Wi-Fi: Please note that as access points are being changed, connectivity may be intermittent or delayed. Users may need to disconnect and reconnect to the wireless network to restore connectivity. In some instances, it may be necessary to forget the network and re-add it. If issues persist users may need to restart their computer.
Detailed instructions on connecting to the network and forgetting/re-adding the network can be found in the IT Knowledgebase by searching “How to Connect to JMU-Official-Wireless,” or by clicking the “Announcement” related to the access point replacement project. Should reconnection issues persist, please contact the JMU IT Helpdesk at helpdesk@jmu.edu or by phone at 540-568-3555
Jul 14, 2025 13:00 - Jul 18, 2025 17:00 EDT
Starting July 14th through July 18th, IT Networking technicians will be on-site, alongside networking contractors to replace access points in offices, classrooms, conference rooms and other areas. The area’s they will be working in will be as follows:
1593 S, Main (Dining Services Warehouse)
1595 S. Main (Motor Pool Alt. Fuel)
1598 South Main (Breeze)
1599 S. Main
1603 S. Main (Motor Pool Garage)
AUBC
East Campus Dining
Alumnae
Actions that may be required:
Reconnect to Wi-Fi: Please note that as access points are being changed, connectivity may be intermittent or delayed. Users may need to disconnect and reconnect to the wireless network to restore connectivity. In some instances, it may be necessary to forget the network and re-add it. If issues persist users may need to restart their computer.
Detailed instructions on connecting to the network and forgetting/re-adding the network can be found in the IT Knowledgebase by searching “How to Connect to JMU-Official-Wireless,” or by clicking the “Announcement” related to the access point replacement project. Should reconnection issues persist, please contact the JMU IT Helpdesk at helpdesk@jmu.edu or by phone at 540-568-3555
Jul 14, 2025 13:00 - Jul 18, 2025 17:00 EDT
Aceware
Operational
Aceware CFI
Operational
AiM
Operational
Canvas
?
Operational
Cherwell
Operational
Ivanti Cloud Cherwell Self Service Portal
Operational
Ivanti Cloud US Datacenter
Operational
Ivanti Cloud US AMS
Operational
Ivanti Cloud US - 5AM MT Maintenance Window
Operational
Cherwell Trusted Agent Server
Operational
CRM
?
Operational
Salesforce Student Success/Education Cloud NA236
Operational
Salesforce Advancement org NA225
Operational
Effort Reporting System
Operational
EMS
Operational
Finance
Operational
HR Management
Operational
Microsoft 365
Operational
Microsoft 365
Operational
Microsoft Outlook
Operational
Microsoft Teams
Operational
Microsoft SharePoint
Operational
Microsoft OneDrive
Operational
MyMadison
Operational
Network
Under Maintenance
Okta
?
Operational
OnBase
Operational
OnBase App Server
Operational
OnBase Web Client
Operational
OnBase Processing Server
Operational
OnBase File Server
Operational
Student Administration
Operational
Tableau Server
Operational
Telecom
Operational
Comcast
Operational
Rave - JMU Notification System
Operational
Verizon
Operational
UREC Register
Operational
Zoom
Operational
Zoom Zoom Meetings
Operational
Zoom Recording
Operational
Zoom Zoom Webinars
Operational
Zoom Live Transcription
Operational
Zoom Closed Captioning
Operational
Zoom Live Streaming
Operational
Zoom Meeting Dial-in/Telephony
Operational
Zoom Zoom Meeting Invite
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Campus Wide Network Maintenance - Sunday, July 27th 6am-12pm Jul 27, 2025 06:00-12:00 EDT
Network Services will be replacing the existing DHCP servers on Sunday, July 27th between 6am and 12pm. This will affect devices connected to both the wired and wireless JMU networks. During the maintenance, devices that are already connected to the network and have valid IP addresses are not expected to be disrupted. Devices that attempt to connect to the network during the maintenance may not receive an IP address. Once the migration is complete, devices should be able to receive an IP address and regain network access. A device/computer reboot is recommended if there are any connectivity issues experienced at the conclusion of the maintenance.
Posted on Jul 09, 2025 - 09:14 EDT
Posted on Jul 09, 2025 - 09:14 EDT