All Systems Operational

Aceware Operational
Aceware CFI Operational
AiM Operational
Canvas Operational
Cherwell Operational
Ivanti Cloud Cherwell Self Service Portal Operational
Ivanti Cloud US Datacenter Operational
Ivanti Cloud US AMS Operational
Ivanti Cloud US - 5AM MT Maintenance Window Operational
Cherwell Trusted Agent Server Operational
CRM Operational
Salesforce Student Success/Education Cloud NA236 Operational
Salesforce Advancement org NA225 Operational
Effort Reporting System Operational
EMS Operational
Finance Operational
HR Management Operational
Microsoft 365 Operational
Microsoft 365 Operational
Microsoft Outlook Operational
Microsoft Teams Operational
Microsoft SharePoint Operational
Microsoft OneDrive Operational
MyMadison Operational
Network Operational
Okta Operational
OnBase Operational
OnBase App Server Operational
OnBase Web Client Operational
OnBase Processing Server Operational
OnBase File Server Operational
Student Administration Operational
Tableau Server Operational
Telecom Operational
Comcast Operational
Boldyn - JMU ResNet Wireless Internet Operational
Rave - JMU Notification System Operational
Verizon Operational
UREC Register Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Zoom Webinars Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Meeting Invite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Campus Wide Network Maintenance - Sunday, May 24th 6am-12pm May 24, 2026 06:00-12:00 EDT

On Sunday, May 24th between 6am and 12pm, the JMU wired networks will be upgraded. This will affect all network connectivity (wired and wireless) across campus as the rolling upgrades are performed.

Please note that the Boldyn networks in the dorms, the public facing wireless network at AUBC, and the JMU data center networks will not be affected during the upgrades.
Posted on May 20, 2026 - 13:16 EDT
May 21, 2026

No incidents reported today.

May 20, 2026
Scheduled Maintenance: Wireless Upgrade for Boldyn (ResNet)
Completed - The scheduled maintenance has been completed.
May 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
Scheduled - On Wednesday, May 20th starting at Midnight and ending at approximately 8:00am, users in the Residence Halls will experience a full network outage between 10 – 20 minutes as Boldyn completes a a network upgrade. Then, intermittent wireless disruption in service across campus as the AP’s rejoin the controller. This is expected to complete at
May 18, 17:01 EDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 EDT
Scheduled - Due to required system maintenance, MyMadison will be unavailable between 6AM-12pm, Sunday, 17th May. Systems affected include: MyMadison, HRMS, Student Administration, Finance.

E-mail, file system access and direct access to Canvas will NOT be affected during this time and those systems will be available for use. An alert will be posted as soon as all work is completed and systems are available for use on a consistent basis.
May 15, 08:54 EDT
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Outage: Canvas
Resolved - Since our last update, JMU IT has confirmed that Canvas access has been restored Canvas integrations with University systems and third-party applications.

JMU continues to monitor Canvas closely and additional information can be found here: https://www.jmu.edu/computing/security/canvas_outage.shtml
May 11, 07:38 EDT
Monitoring - Since our last update, JMU IT has confirmed that Canvas access has been restored Canvas integrations with University systems and third-party applications.

JMU continues to monitor Canvas closely and additional information can be found here: https://www.jmu.edu/computing/security/canvas_outage.shtml
May 8, 10:53 EDT
Investigating - Instructure, the parent company of Canvas, has notified JMU that the university was impacted by a widespread data breach affecting thousands of institutions.

Instructure has informed JMU and other impacted universities that it has taken steps to secure the platform, including remediating the underlying vulnerability. Additionally, Instructure has engaged a third-party forensics firm for an investigation and notified law enforcement authorities. As a result of the incident, Canvas is currently inaccessible as Instructure takes measures to remediate the situation.

We are working with Instructure to learn more about the impact of the incident and will provide updates when additional information is available.
May 7, 18:18 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026
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