Investigating - JMU team,
In preparation for the fall move-in period, Boldyn will perform a necessary firmware upgrade to the network infrastructure. The firmware upgrade is scheduled for Monday, July 27 from 5am – 11am EST.
A student notification will be communicated by COB Wednesday, July 22.
Maintenance Details
• Date: Monday, July 27
• Start Time: 5:00 AM ET
• End Time: 11:00 AM ET
• Maintenance Window: 6 hours
• Description: Necessary firmware upgrade
• User Impact: Users may experience intermittent connectivity during the maintenance window
Jul 22, 2026 - 22:07 EDT
In preparation for the fall move-in period, Boldyn will perform a necessary firmware upgrade to the network infrastructure. The firmware upgrade is scheduled for Monday, July 27 from 5am – 11am EST.
A student notification will be communicated by COB Wednesday, July 22.
Maintenance Details
• Date: Monday, July 27
• Start Time: 5:00 AM ET
• End Time: 11:00 AM ET
• Maintenance Window: 6 hours
• Description: Necessary firmware upgrade
• User Impact: Users may experience intermittent connectivity during the maintenance window
Jul 22, 2026 - 22:07 EDT
Okta
Operational
MyMadison
Operational
Canvas
Operational
Microsoft 365
Operational
Microsoft 365
Operational
Microsoft Outlook
Operational
Microsoft Teams
Operational
Microsoft SharePoint
Operational
Microsoft OneDrive
Operational
Zoom
Operational
Zoom Zoom Meetings
Operational
Zoom Recording
Operational
Zoom Zoom Webinars
Operational
Zoom Live Transcription
Operational
Zoom Closed Captioning
Operational
Zoom Live Streaming
Operational
Zoom Meeting Dial-in/Telephony
Operational
Zoom Zoom Meeting Invite
Operational
Network
Operational
Student Administration
Partial Outage
Finance
Operational
HR Management
Operational
Student Success CRM (Salesforce)
Operational
Salesforce Student Success/Education Cloud NA236
Operational
Salesforce Advancement org NA225
Operational
OnBase
Operational
OnBase App Server
Operational
OnBase Web Client
Operational
OnBase Processing Server
Operational
OnBase File Server
Operational
TeamDynamix
Operational
TeamDynamix Integrations (Third party)
Operational
TeamDynamix Flow Execution
Operational
TeamDynamix API
Operational
TeamDynamix Email
Operational
TeamDynamix Sandbox
Operational
TeamDynamix Web Interface
Operational
Cherwell
Operational
Ivanti Cloud Cherwell Self Service Portal
Operational
Ivanti Cloud US Datacenter
Operational
Ivanti Cloud US AMS
Operational
Ivanti Cloud US - 5AM MT Maintenance Window
Operational
Cherwell Trusted Agent Server
Operational
JMU Telecom
Operational
Comcast
Operational
Boldyn - JMU ResNet Wireless Internet
Operational
Rave - JMU Notification System
Operational
Verizon
Operational
AiM
Operational
Aceware
Operational
Aceware CFI
Operational
Effort Reporting System
Operational
EMS
Operational
UREC Register
Operational
Tableau Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Aug 16, 2026 06:00-12:00 EDT
Due to required system maintenance, MyMadison will be unavailable between 6AM-12pm, Sunday, 13th August. Systems affected include: MyMadison, HRMS, Student Administration, Finance.
E-mail, file system access and direct access to Canvas will NOT be affected during this time and those systems will be available for use. An alert will be posted as soon as all work is completed and systems are available for use on a consistent basis.
Posted on Aug 13, 2026 - 14:52 EDT
E-mail, file system access and direct access to Canvas will NOT be affected during this time and those systems will be available for use. An alert will be posted as soon as all work is completed and systems are available for use on a consistent basis.
Posted on Aug 13, 2026 - 14:52 EDT