Get webhook notifications whenever James Madison University creates an incident, updates an incident, resolves an incident or changes a component status.
In preparation for the fall move-in period, Boldyn will perform a necessary firmware upgrade to the network infrastructure. The firmware upgrade is scheduled for Monday, July 27 from 5am – 11am EST.
A student notification will be communicated by COB Wednesday, July 22.
Maintenance Details • Date: Monday, July 27 • Start Time: 5:00 AM ET • End Time: 11:00 AM ET • Maintenance Window: 6 hours • Description: Necessary firmware upgrade • User Impact: Users may experience intermittent connectivity during the maintenance window
Jul 22, 2026 - 22:07 EDT
Resolved -
At this time, JMU IT has determined the issue and access to Aceware should now be corrected. If you have additional questions or issues, please reach out to the JMU IT Help Desk at 540-568-3555
Aug 17, 16:10 EDT
Update -
We are continuing to investigate this issue.
Aug 17, 10:48 EDT
Investigating -
We are currently experiencing a power outage at Lakeside Hall. As a result, the Boldyn network has been impacted and service may be unavailable until power is restored.
Aug 17, 10:48 EDT