Investigating - JMU IT are currently investigating an issue with www.jmu.edu that results in a momentary outage every few minutes, causing delays and a possible white page to display "Skip to Main Content." As we investigate, updates will be made available here. If you have any questions or issues, please reach out to the IT Help Desk at 540-568-3555 or helpdesk@jmu.edu.
May 05, 2026 - 11:33 EDT
Aceware Operational
Aceware CFI Operational
AiM Operational
Canvas Operational
Cherwell Operational
Ivanti Cloud Cherwell Self Service Portal Operational
Ivanti Cloud US Datacenter Operational
Ivanti Cloud US AMS Operational
Ivanti Cloud US - 5AM MT Maintenance Window Operational
Cherwell Trusted Agent Server Operational
CRM Operational
Salesforce Student Success/Education Cloud NA236 Operational
Salesforce Advancement org NA225 Operational
Effort Reporting System Operational
EMS Operational
Finance Operational
HR Management Operational
Microsoft 365 Operational
Microsoft 365 Operational
Microsoft Outlook Operational
Microsoft Teams Operational
Microsoft SharePoint Operational
Microsoft OneDrive Operational
MyMadison Operational
Network Operational
Okta Operational
OnBase Operational
OnBase App Server Operational
OnBase Web Client Operational
OnBase Processing Server Operational
OnBase File Server Operational
Student Administration Operational
Tableau Server Operational
Telecom Operational
Comcast Operational
Rave - JMU Notification System Operational
Verizon Operational
UREC Register Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Zoom Webinars Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Meeting Invite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 5, 2026

Unresolved incident: Outage: JMU.edu Website Availability Issues.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.