Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2025 - 08:00 EDT
Scheduled
Throughout the Summer, beginning the week of May 19th, 2025, JMU Networking will be going through the process of updating and replacing the Access Points (AP) inside all the buildings across campus. These replacements have been scheduled in advance, and have been coordinated in conjunction with EMS, Summer Camps, FM maintenance schedules, and communicated through their respected Building and/or Technology Coordinators. Please note that this only impacts wireless connectivity.
Starting June 23rd through June 27th, IT Networking technicians will be on-site, alongside networking contractors to replace access points in offices, classrooms, conference rooms and other areas. The area’s they will be working in will be as follows:
Grace St. Mod. Studio Center Cardinal House JMU Bookstore Hillcrest Hillcrest Annex Hillside Mr. Chips D Hub
Actions that may be required:
Reconnect to Wi-Fi: Please note that as access points are being changed, connectivity may be intermittent or delayed. Users may need to disconnect and reconnect to the wireless network to restore connectivity. In some instances, it may be necessary to forget the network and re-add it. If issues persist users may need to restart their computer.
Detailed instructions on connecting to the network and forgetting/re-adding the network can be found in the IT Knowledgebase by searching “How to Connect to JMU-Official-Wireless,” or by clicking the “Announcement” related to the access point replacement project. Should reconnection issues persist, please contact the JMU IT Helpdesk at helpdesk@jmu.edu or by phone at 540-568-3555