Outage: Microsoft 365 Services

Incident Report for James Madison University

Resolved

At this time, Microsoft has reported that the issues around Microsoft Office 365 have been resolved. If you have additional questions or issues, please reach out to the JMU IT Help Desk at 540-568-3555

Posted Jan 23, 2026 - 07:37 EST

Investigating

JMU IT is currently investigating an issue with Microsoft Office 365 services, including Outlook, Microsoft Defender and Microsoft Purview. As we investigate, updates will be posted here. For any questions, please reach out to the JMU IT Help Desk at 540-568-3555.

Posted Jan 22, 2026 - 15:09 EST

This incident affected: Microsoft 365 (Microsoft 365).