All Systems Operational

Uptime over the past 90 days. View historical uptime.
Aceware Operational
Aceware CFI Operational
Advance/Cognos Operational
Advance Web Operational
Cognos Web Operational
AiM Operational
Canvas ? Operational
Cherwell Operational
Ivanti Cloud Cherwell Self Service Portal Operational
Ivanti Cloud US Datacenter Operational
Ivanti Cloud US AMS Operational
Ivanti Cloud US - 5AM MT Maintenance Window Operational
Cherwell Trusted Agent Server Operational
CRM ? Operational
Salesforce Student Success/Education Cloud NA236 Operational
Salesforce Advancement org NA225 Operational
Effort Reporting System Operational
EMS Operational
Finance Operational
HR Management Operational
Microsoft 365 Operational
90 days ago
99.8 % uptime
Today
Microsoft 365 Operational
90 days ago
99.8 % uptime
Today
Microsoft Outlook Operational
90 days ago
99.8 % uptime
Today
Microsoft Teams Operational
90 days ago
99.8 % uptime
Today
Microsoft SharePoint Operational
90 days ago
99.8 % uptime
Today
Microsoft OneDrive Operational
90 days ago
99.8 % uptime
Today
MyMadison Operational
Network Operational
Okta ? Operational
OnBase Operational
OnBase App Server Operational
OnBase Web Client Operational
OnBase Processing Server Operational
OnBase File Server Operational
Student Administration Operational
Tableau Server Operational
Telecom Operational
Comcast Operational
Rave - JMU Notification System Operational
Verizon Operational
UREC Register Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Zoom Webinars Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Meeting Invite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Scheduled Maintenance - JMU IT Knowledgebase
Completed - The scheduled maintenance has been completed.
Apr 2, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 17:00 EDT
Scheduled - On Wednesday, April 2nd, the JMU IT Knowledgebase (found on the IT Service Portal) will undergo a scheduled upgrade starting at 5:00pm. During this time, you may be unable to access the Knowledgebase, or experience slight connectivity delays as the upgrade completes. This update will NOT affect the IT Service Portal.

If you have additional questions or have issues, please reach out to the IT Help Desk at 540-568-3555.
Apr 2, 11:47 EDT
Okta Go-Live: Requests to Sign into Office 365 Applications
Resolved - This incident has been resolved.
Apr 2, 11:40 EDT
Update - This is not an issue; this is posted FYI.
Mar 15, 15:48 EDT
Identified - Due to the changes caused by the Okta Go-live transition, upon logging into your Okta Dashboard or using the Okta service for the first time you will be signed out of any actively signed-in Office 365 applications. This may include Office 365 Suite, OneDrive, Microsoft Teams, and others on both your desktop and mobile devices.

Once logged out, you will be able to sign back in using your JMU email address and current eID password (as your password has not changed) without issue. We apologize for the inconvenience.
Mar 15, 12:40 EDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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