James Madison University Status

Update - CCIS LINK VERIZON CARRIER ISSUE RESOLVED.
Mar 05, 2026 - 16:53 EST

Investigating - Telecom is aware of the CCIS link outage at 1070 VA Avenue and is actively investigating. Occupants are currently unable to make or receive calls, but can call 911.
Mar 05, 2026 - 13:33 EST

Aceware Operational

Aceware CFI Operational

AiM Operational

Canvas Operational

Cherwell Operational

Ivanti Cloud Cherwell Self Service Portal Operational

Ivanti Cloud US Datacenter Operational

Ivanti Cloud US AMS Operational

Ivanti Cloud US - 5AM MT Maintenance Window Operational

Cherwell Trusted Agent Server Operational

CRM Operational

Salesforce Student Success/Education Cloud NA236 Operational

Salesforce Advancement org NA225 Operational

Effort Reporting System Operational

EMS Operational

Finance Operational

HR Management Operational

Microsoft 365 Operational

Microsoft Outlook Operational

Microsoft Teams Operational

Microsoft SharePoint Operational

Microsoft OneDrive Operational

MyMadison Operational

Network Operational

Okta Operational

OnBase Operational

OnBase App Server Operational

OnBase Web Client Operational

OnBase Processing Server Operational

OnBase File Server Operational

Student Administration Operational

Tableau Server Operational

Telecom Partial Outage

Comcast Operational

Rave - JMU Notification System Operational

Verizon Partial Outage

UREC Register Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Recording Operational

Zoom Zoom Webinars Operational

Zoom Live Transcription Operational

Zoom Closed Captioning Operational

Zoom Live Streaming Operational

Zoom Meeting Dial-in/Telephony Operational

Zoom Zoom Meeting Invite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2026

No incidents reported today.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

Campus Wide Wireless Network Maintenance - Sunday, March 15th 6am-12pm

Completed - The scheduled maintenance has been completed.
Mar 15, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 06:00 EDT

Scheduled - Network Services is required to complete an upgrade of the wireless network which will affect all JMU wireless network connectivity across campus at various times during the upgrade window. We will be performing the upgrades on Sunday, March 15th between 6am and 12pm. During this window, wireless network connectivity will be intermittently disrupted.

Please note this will not affect the public facing wireless network at AUBC, or the Boldyn wireless network throughout the dorms.
Mar 9, 08:22 EDT

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 8, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 06:00 EDT

Scheduled - Due to required system maintenance, MyMadison will be unavailable between 6AM-12pm, Sunday, 8th March. Systems affected include: MyMadison, HRMS, Student Administration, Finance.

E-mail, file system access and direct access to Canvas will NOT be affected during this time and those systems will be available for use. An alert will be posted as soon as all work is completed and systems are available for use on a consistent basis.
Mar 2, 08:08 EST

Mar 7, 2026

No incidents reported.